Samsung Dishwasher Not Draining — What’s Happening
When your Samsung dishwasher won’t drain, water remains standing in the tub at the end of a cycle or after a drain attempt. Samsung treats this as a drain-path problem rather than an automatic pump failure. On some models you may also see a 5E or 5C error related to drainage, but the underlying issue is the same: water cannot evacuate from the tub through the normal drain system.
Samsung’s official guidance points to installation and plumbing issues first, then restrictions in the hose or filter, and only after that internal drain components. The problem is almost never the pump itself until you’ve ruled out every blockage and routing fault upstream.
Most Likely Causes
- Blocked sink drain or garbage disposal The house drain line, sink trap, or disposal is clogged with food waste and prevents the dishwasher from pushing water out.
- Missing disposal knockout cap If the disposal or dishwasher was recently installed, the knockout cap inside the disposal inlet may not have been removed.
- Kinked or crushed drain hose The drain hose is pinched by the dishwasher cabinet, sharply bent, twisted, or the machine is sitting on its own hose.
- Missing high loop or air gap The drain hose lacks the required high loop or air gap, allowing backflow or siphoning that interferes with proper drainage.
- Clogged dishwasher filter or drain area Food debris has accumulated in the filter assembly or drain sump and blocks water from reaching the pump.
- Frozen drain line In cold conditions, water or the drain line itself has frozen and blocks flow until thawed.
- Obstructed check valve or pump impeller A plastic fragment, bone, or other debris has jammed the check valve or impeller inside the drain pump housing.
How to Diagnose and Fix
- Run water in your sink for about 30 seconds and confirm it drains freely. If the sink does not drain, the problem is in your house plumbing or disposal, not the dishwasher.
- If you recently installed the dishwasher or disposal, remove the disposal and verify the knockout cap on the dishwasher inlet port has been punched out and removed completely.
- Pull the dishwasher forward slightly and inspect the drain hose for kinks, sharp bends, twists, or compression. Confirm the hose has a proper high loop (secured near the countertop underside) or an air gap fitting if your local code requires it.
- Remove and clean the dishwasher filter assembly and any debris in the drain area according to your model’s manual, then reassemble all parts exactly as shown to avoid incorrect seating.
- If the unit or drain line has been exposed to freezing temperatures, allow it to thaw completely before retesting. Samsung notes that warranty service does not cover damage from frozen lines.
- If all external causes are ruled out, disconnect power and water, tip or remove the lower access panel, and inspect the check valve and drain pump impeller area for debris or damage. Look for plastic fragments, bone chips, or a stuck flapper valve.
- Reassemble all tabs, covers, and hose connections carefully, restore power and water, then run a drain or cancel cycle to verify the pump primes and water exits the tub normally.
Parts You Might Need
| Part | Notes |
|---|---|
| Samsung dishwasher drain hose | Amazon | If the original hose is damaged, split, or too short to route correctly. |
| Samsung dishwasher filter assembly | Amazon | If the filter or its housing is cracked, warped, or missing locking tabs. |
| Samsung dishwasher drain pump | Amazon | Only after confirming the impeller or check valve is broken or the pump motor itself has failed electrically. |
Related Error Codes
If your appliance also shows a code on the display, these match this problem:
- Samsung Dishwasher 3C error code
- Samsung Dishwasher 3E error code
- Samsung Dishwasher 4C error code
- Samsung Dishwasher 5C error code
- Samsung Dishwasher 9E error code
- Samsung Dishwasher Ap error code
- Samsung Dishwasher Be error code
- Samsung Dishwasher Ce error code
- Samsung Dishwasher Hc error code
- Samsung Dishwasher He error code
- Samsung Dishwasher Lc error code
- Samsung Dishwasher Le error code
When to Call a Pro
Call a pro if you’ve verified the sink drains freely, the hose routing is correct, the filter is clean, and water still won’t leave the tub. Internal teardown to access the check valve and pump impeller requires removing base panels and working around electrical connections. A technician can also test the pump motor electrically and replace the drain assembly if the impeller or housing is damaged. If your dishwasher is still under warranty, contact Samsung or an authorized service provider before opening the base, since improper disassembly can void coverage.