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Samsung Dishwasher Not Draining - Causes & Fix

4 min read
⚡ Quick Answer

Usually a blocked sink drain, disposal knockout cap, or kinked drain hose. Check sink flow first, then hose routing and filter.

Difficulty Intermediate (DIY)
Est. time 15-60 min
Tools Multimeter , nut driver, screwdrivers

Samsung Dishwasher Not Draining — What’s Happening

When your Samsung dishwasher won’t drain, water remains standing in the tub at the end of a cycle or after a drain attempt. Samsung treats this as a drain-path problem rather than an automatic pump failure. On some models you may also see a 5E or 5C error related to drainage, but the underlying issue is the same: water cannot evacuate from the tub through the normal drain system.

Samsung’s official guidance points to installation and plumbing issues first, then restrictions in the hose or filter, and only after that internal drain components. The problem is almost never the pump itself until you’ve ruled out every blockage and routing fault upstream.

Jump to Fix

Most Likely Causes

How to Diagnose and Fix

  1. Run water in your sink for about 30 seconds and confirm it drains freely. If the sink does not drain, the problem is in your house plumbing or disposal, not the dishwasher.
  2. If you recently installed the dishwasher or disposal, remove the disposal and verify the knockout cap on the dishwasher inlet port has been punched out and removed completely.
  3. Pull the dishwasher forward slightly and inspect the drain hose for kinks, sharp bends, twists, or compression. Confirm the hose has a proper high loop (secured near the countertop underside) or an air gap fitting if your local code requires it.
  4. Remove and clean the dishwasher filter assembly and any debris in the drain area according to your model’s manual, then reassemble all parts exactly as shown to avoid incorrect seating.
  5. If the unit or drain line has been exposed to freezing temperatures, allow it to thaw completely before retesting. Samsung notes that warranty service does not cover damage from frozen lines.
  6. If all external causes are ruled out, disconnect power and water, tip or remove the lower access panel, and inspect the check valve and drain pump impeller area for debris or damage. Look for plastic fragments, bone chips, or a stuck flapper valve.
  7. Reassemble all tabs, covers, and hose connections carefully, restore power and water, then run a drain or cancel cycle to verify the pump primes and water exits the tub normally.

Parts You Might Need

PartNotes
Samsung dishwasher drain hoseAmazon | If the original hose is damaged, split, or too short to route correctly.
Samsung dishwasher filter assemblyAmazon | If the filter or its housing is cracked, warped, or missing locking tabs.
Samsung dishwasher drain pumpAmazon | Only after confirming the impeller or check valve is broken or the pump motor itself has failed electrically.

If your appliance also shows a code on the display, these match this problem:

When to Call a Pro

Call a pro if you’ve verified the sink drains freely, the hose routing is correct, the filter is clean, and water still won’t leave the tub. Internal teardown to access the check valve and pump impeller requires removing base panels and working around electrical connections. A technician can also test the pump motor electrically and replace the drain assembly if the impeller or housing is damaged. If your dishwasher is still under warranty, contact Samsung or an authorized service provider before opening the base, since improper disassembly can void coverage.


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