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LG Refrigerator Ice Maker Not Working - Causes & Fix

3 min read
⚡ Quick Answer

Ice maker is usually switched off at the control panel or water supply is blocked. Turn on the ice maker and check the shutoff valve.

Difficulty Intermediate (DIY)
Est. time 15-60 min
Tools Multimeter , nut driver, screwdrivers

LG Refrigerator Ice Maker Not Working — What’s Happening

LG frames this as a symptom, not a fault code. The refrigerator is not making ice. The most common reasons are that the ice maker is switched off, water is not reaching the unit, or the freezer temperature is too warm. LG support also asks whether the refrigerator has been installed for at least 24 hours and whether the freezer is colder than -4°F.

You will not see a specific error code on the display. Instead, you notice an empty ice bin or no ice production over a day or two. The fix starts with basic checks and moves to testing the ice maker assembly and water delivery system.

Jump to Fix

Most Likely Causes

How to Diagnose and Fix

  1. Verify the ice maker is on by checking the ICE ON indicator or physical switch at the ice room.
  2. Confirm the refrigerator has been installed for at least 24 hours and check the freezer temperature is at or below -4°F.
  3. Open the ice bin and clear any clumps, jams, or ice obstructions, then check that the bin is seated correctly.
  4. Check the house water shutoff valve is open and test water delivery by dispensing a cup of water at the door (if equipped).
  5. Inspect the water filter and try the bypass plug if you suspect restriction or the filter is older than six months.
  6. Look inside the ice room for a frozen fill tube and defrost it gently with warm water or a hair dryer if ice is present.
  7. Run the ice maker test mode by removing the bin, pressing and holding the test button for 3 seconds until the tray turns, and listen for water fill.
  8. If the test cycle does not run or no water flows, verify the inlet valve opens electrically and the ice maker assembly advances mechanically.

Parts You Might Need

PartNotes
LG ice maker assemblyAmazon | Complete assembly if motor or mold does not cycle during test mode.
Water inlet valveAmazon | Replace if the valve does not open or clicks but no water flows.
LG water filter (or bypass plug)Amazon | Change filter every six months or use bypass plug to test flow.

Seeing a code on the display? These match this problem:

When to Call a Pro

Call a technician if the freezer temperature is correct, water flows to the dispenser, and the ice maker still does not run a test cycle. Also call if you are not comfortable testing the inlet valve electrically, disassembling the ice room, or diagnosing a broader sealed-system cooling problem. If the door switch or control board is suspect, a pro with a schematic and multimeter will save time.


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